Website terms
These terms describe use of Redevice’s website, plan-request form and institution workspace. Your institution’s written agreement sets the terms of any computer service.
Last updated 11 October 2026.
A plan request starts a conversation
Submitting requirements asks Redevice to review your institution’s needs. A receipt confirms that the inquiry was recorded. It does not create a rental agreement, confirm eligibility, reserve computers or commit either party to a price or delivery date.
Your terms are confirmed in writing
The proposal and agreement for your institution specify the computers, quantity, price, payment arrangements, duration, deployment, support, service locations and delivery arrangements. Review and accept those terms before making a commitment. General website descriptions do not replace that written agreement.
Provide information you are authorized to share
Provide accurate requirements and contact details. Share institution information only if you are authorized to do so. Keep passwords, identity documents, patient records, bank details and unrelated sensitive information out of the inquiry form.
Use your institution’s access responsibly
Use the workspace only for institutions and actions your account is authorized to access. Keep your sign-in details private, sign out on shared devices and tell Redevice if you believe your account or institution records have been accessed without permission.
Keep the reference when a request is interrupted
If receipt is unconfirmed, retry the unchanged request using the same reference. A downloaded brief is a copy for your records. It does not confirm submission or create an agreement.
Your information
The Privacy and Cookies pages explain the inquiry, account, security and browser-storage information used by these services. For website, account or plan questions, contact [email protected].